Privacy policy.

What we collect

• Account: player name, email, mobile number with country code, and the mark you pick from the built-in set. The mobile number is required so we can confirm event seats and reach you when a time or place changes.
• Sign-in addresses: the internet (IP) address you use when you join, sign in on the site or in the app, or ask for an email confirmation code, with when we first and last saw it and how often. We keep it to stop fake accounts and abuse; an address used for abuse may be blocked. It is deleted with your account.
• Sign in with Apple: when you use it we receive a stable identifier and your email (or Apple's relay address) from Apple. We never receive your password.
• Linking Discord: when you link it from your board we receive your Discord user ID and username only (Discord's "identify" permission) and keep them so our server bot can give you the «Site member» role and, while your Plus is active, the Plus roles. We never receive your Discord password, messages or servers. Unlink any time from your board.
• Minigames (the roulette, trivia and the games that follow): while a game is running in one of our Discord channels, our server bot takes the Discord user ID and display name of anyone who writes in that channel, so they can take part. It reads what you write only during a game and only to spot your answer (a number such as 1 to 4, the kick-out picker's number, or the Star Ladder contestant's walk-away word; in the Star Ladder only the contestant's messages are read); anything else is ignored and not kept. The host may also pick you as a Star Ladder contestant from your linked Discord account or a roulette win; your Discord ID and name then go into the game records like any answer. In a Star Ladder played only on the site, the contestant can be a site member (their account and player name are kept with the answers) or a name the host types for a guest. Plus members, and viewers of our stream when the owner streams a game, can see the names and scores. For the roulette, 30 days after a round ends we delete everyone's name and ID; only the winners' names stay. For the question games (trivia and the ones that follow) we keep a record of each answer (which option you chose, right or wrong, and when) with your Discord ID and display name, so the game host can see who played each question. Ask us in the Discord server or through the contact page and we delete your answers, your name and your Discord ID from our game records.
• TikTok LIVE games: while our TikTok account is live, our game service reads the live's comments and passes on only the ones that are a single number (1 to 4); every other comment is dropped at once and never stored. Our site keeps such a number only while a game that takes TikTok answers is running; otherwise it is discarded. For each answer kept we store your TikTok user ID, your TikTok display name (your handle if you have no display name), the option you chose, whether it was right, and when, in the same game records as Discord answers, so the host can see who played each question; your name and score can appear on the stream and to Plus members. TikTok does not give us your password, messages or followers. Ask us through the contact page or in the Discord server and we delete your answers, name and TikTok ID from our game records. If you are a Plus member and link your TikTok on your board, we also keep your TikTok ID, handle and display name with your account so your TikTok answers show under your player name; to link you comment a one-time code on our live (the only other comment we pass on). Unlink any time from your board.
• Events and tickets: the seats you reserved, the ticket code, the check-in time, and waitlist entries.
• Participation: your poll votes, suggestions, and chapter reactions.
• Downloads: each patch you download is recorded once against your account so the counter is honest.
• The iPhone app: the device token for notifications, the device language, and your sign-in sessions (so you can end them from any device).
• Starfolk Gaming Kit (the Windows app): when you sign in we keep a sign-in session named after your PC, and to give each person and each PC one free week we keep a scrambled code made from your email address (with any +tag removed) and a scrambled code made from your PC's Windows ID — never the ID itself — with the day your week started. These two codes stay even if you delete your account, so the free week cannot be taken twice; they cannot be turned back into your email or your PC. Your network and game measurements stay on your PC, except when you ask the app for an AI explanation (see below).

What we do not collect

No ad networks, no tracking across other apps or sites, no selling or sharing your data with marketers. The camera in the app is used only to read ticket codes at the door and never stores an image.

Why we use it

• Running your account, reserving seats, and sending your ticket.
• Notifications about events and new chapters (you can turn them off in the app or device settings).
• Verification and password-reset emails.
• Protecting the community from fake accounts and abuse.

Who we share it with

• Notification providers (Firebase Cloud Messaging and Apple Push Notification service): receive your device token and the notification text only.
• Email provider: receives your email address and the message body for verification and ticket emails.
• Event helpers: see your player name and ticket code at check-in, never your email or phone.
• OpenAI: only when you press the AI explanation in the Starfolk Gaming Kit, it receives that diagnosis: the measured numbers (ping, loss, speeds, CPU and memory use, frame rate), the names of the programs using your network or memory, the running game's name and the region label. No email, name, address or IP address is sent.

How long we keep it

Your account stays as long as you use it. Sign-in sessions expire automatically 180 days after last use. Ticket records stay with the event as the community's archive.

Your rights

• Edit your details from the player page on the site or in the app.
• Ask for a copy of your data or full account deletion through the contact page from your registered email. Deletion completes within 14 days and removes your account, tickets, and votes. Only the Gaming Kit's free-week codes stay, as described above.
• Turn notifications off at any time in settings.

Children

The site and app are for people over 13. If we learn of an account belonging to a younger child we delete it.

Changes

When this policy changes we update its date here and announce important changes on Discord.